Guide · checked November 2026

Use Claude with Outlook.com or Hotmail

Claude's built-in Microsoft 365 connector only works with work accounts. If your email is @outlook.com, @hotmail.com or @live.com, Draftbee lets Claude write drafts there.

Why Claude's connector says no

Claude's Microsoft 365 connector needs a Microsoft 365 work or school account. Personal Outlook.com, Hotmail and Live accounts aren't supported, and the Claude for Outlook add-in needs Microsoft 365 with Exchange Online too. Many people have asked Anthropic to change this, but it hasn't changed yet.

What Draftbee does with a personal account

You sign in to Draftbee with your personal Microsoft account. Claude can then turn emails in your Outlook “Templates” folder into drafts, with attachments, photos and formatting, and reply to messages in your inbox. Every draft waits in Outlook for you to send.

It works with Outlook.com, Hotmail and Live mailboxes and with Microsoft 365. It doesn't work with Gmail, iCloud or Yahoo accounts, even if you read them in the Outlook app.

Set it up in five minutes

  1. Sign in with Microsoft at https://app.draftbee.app. Your 14-day free trial starts, no card needed.
  2. In Claude, open Settings → Connectors → Add custom connector, name it Draftbee and paste https://app.draftbee.app/mcp.
  3. Put an email you send often into an Outlook folder called “Templates”, with blanks like [Client name].
  4. Ask Claude: “Use my viewing follow-up template for Sarah at 14 Elm Road and attach the brochure.” The draft appears in Outlook, ready for you to check and send.

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